How do I get a refund by credit card or debit card?

You will receive your refund on the same card that you used to pay for your order. It usually takes around 3-20 business days for the money to arrive.

For more information about the refund status, please check the order details page on our website.

It normally takes 3-20 business days for refunds to be processed. 
If the refund status is marked as “Complete”, but you can’t find the payment in your bank account, please contact our Customer Service Team.